q79 FAQ — Full List of Questions

All the questions Myanmar players commonly ask — from deposits and withdrawals to VIP — are answered right here.

This FAQ page is prepared for both first-time q79 players and returning players. You can find answers here about how to deposit, withdrawal limits, how to play Myanmar traditional games, VIP benefits, and technical issues you may encounter when playing on your phone. For questions not answered here, you can reach us anytime through 24/7 Live Chat.

Myanmar Traditional Games

Games

2D lottery is a traditional Myanmar lottery format where you can place bets at 12:00 PM and 4:00 PM. You can check results live on q79. You choose your own numbers — we do not suggest numbers for you. Please note that results are announced in Myanmar Standard Time (MMT).

You can play on q79 directly from your mobile browser. No app download needed — just open q79.fit in Chrome or Safari and you can play 2D lottery. If it loads slowly, try clearing your cache (see the Technical Issues section for how to do this) or contact 24/7 Live Chat. Check the time carefully so you don't miss the betting cutoff.

3D lottery is a traditional Myanmar game where you bet on a three-digit number. You can check the result schedule on the q79 website. You choose your own numbers — we will not suggest numbers for you. To view results, log in to your account and open your results history.

Shan Koe Mee is a traditional Myanmar card game. Players receive cards, calculate their point values, and compete against the banker. It is usually played with 3 or 5 cards, and the player with the highest points wins. You can play this game in the Live Casino section on q79, and it is one of the most popular games among Myanmar players.

Technical Issues

Mobile & Web

On an Android phone, open q79.fit in Chrome, tap the Menu (⋮), and select 'Add to Home screen'. On an iPhone, open it in Safari, tap the Share button, and choose 'Add to Home Screen'. Once you do this, you can access it with one tap just like an app — no download needed, and it loads fast.

When your connection drops, the game continues running on the server. Once your connection is restored, you will see the latest game state, and the results of any rounds you did not act on will be properly recorded. If the issue persists, contact Live Chat with a screenshot of your Transaction History.

Yes. q79 is specially designed to play smoothly on a mobile browser. On both Android and iOS phones, you can access q79.fit through Chrome, Firefox, or Safari and play all games. No download needed, and you always have the latest version — that's another advantage.

You can play on Android smartphones and tablets, iPhones and iPads, Windows computers, and Mac computers. Any device with a modern browser (Chrome, Safari, Firefox, Edge) will work fine, and no app download is required. A stable internet connection is needed for the best experience.

In Chrome Browser, go to Settings → Privacy and Security → Clear browsing data, select Cached images and files, and clear them. On iPhone Safari, go to Settings → Safari → Clear History and Website Data. Then open q79.fit again. If the problem continues, contact 24/7 Live Chat — available any time to help.

Withdrawal Questions

Withdrawal

The minimum withdrawal amount at q79 is 30,000 Ks. Any request below this amount will not be processed. To ensure fast withdrawals, your account verification must be completed, and you can withdraw via KBZPay, Wave Money, AYA Pay, or bank transfer.

Yes. The name on your q79 account must match the name on the KBZPay, Wave Money, or AYA Pay account you withdraw to. Transfers to a third party's account are not allowed — this is to protect your funds and prevent money laundering. Please open your own wallet before withdrawing.

To withdraw winnings from the Welcome Bonus, you must meet the 25x wagering requirement. For example — if you deposit 20,000 Ks, you receive a 24,000 Ks bonus, giving you a total of 44,000 Ks in your account. You must wager 24,000 Ks × 25 = 600,000 Ks before you can withdraw earnings from the bonus. You can check your wagering progress in your account.

Yes. q79's withdrawal service runs 24 hours a day, 7 days a week. Withdrawals are typically completed within 30 minutes to 3 hours of your request. We will do our best to process withdrawals within this timeframe even at night or on holidays, and our Support Team monitors this around the clock.

Withdrawals are normally completed within 30 minutes to 3 hours. If it takes longer than that, take a screenshot of your deposit/withdrawal history and contact q79 24/7 Live Chat. Have your Account ID and the time of your withdrawal request ready — the Support Team will check and resolve it quickly.

Deposit

Payments

Log in to your q79 account, open Deposit, and select KBZPay. Transfer the required amount to the KBZPay number we provide (minimum 20,000 Ks). Copy the Transaction ID, enter it in the Deposit Form, and submit. The amount will appear in your account within 5–15 minutes. If it takes longer, you can check via Live Chat.

If more than 15 minutes have passed after your deposit, take a screenshot of the transaction from KBZPay or Wave Money and contact q79 Live Chat. Have your transaction reference number and the time of transfer (MMT) ready — the Support Team will check and resolve it quickly, ensuring no records are lost.

At q79 you can deposit via KBZPay, Wave Money, AYA Pay, and bank transfer. These methods are available 24 hours a day, 7 days a week. We support the payment methods most commonly used by players in Myanmar and will continue to expand them going forward.

The minimum deposit amount at q79 is 20,000 Ks. This applies to all payment methods: KBZPay, Wave Money, AYA Pay, and bank transfer. After depositing you can receive a Welcome Bonus of 120% (up to 300,000 Ks), so plan your first deposit carefully.

VIP Benefits

VIP

As your VIP level increases, your Weekly Cashback rate will go up as well. You will also get priority withdrawals, exclusive promotion offers, and VIP-only services. Platinum is the highest VIP level at q79 and comes with special privileges.

Weekly Cashback is a service that returns a percentage of the amount a player lost during the week. Depending on your VIP level, you can receive up to Bronze (0.3%), Silver (0.6%), Gold (0.9%), or Platinum (1.2%). The cashback will be added to your account after the week ends. You can continue playing with the cashback amount you receive.

VIP level progression depends on the player's continued activity and consistency. As you play regularly, you can move up step by step from Bronze to Silver, and from Gold to Platinum. For detailed requirements on VIP level advancement, you can contact q79 Live Chat.

q79 has 4 VIP levels — Bronze, Silver, Gold, and Platinum. As you move up from Bronze to Platinum, the Weekly Cashback rate and quality of service improve, with Platinum being the level that receives the highest benefits. This VIP program is designed for Myanmar players to keep playing long-term.

While a Bronze VIP player receives up to 0.3% Weekly Cashback, a Platinum VIP player can receive up to 1.2%. This difference can add up to a significant amount of money for a player over time. Therefore, playing consistently and working toward a higher VIP level is a good strategy.

Contact us and get your answer

Still have questions that aren't covered in this FAQ? The q79 Support Team is ready to help you in Myanmar language 24 hours a day, 7 days a week via Live Chat. You can also reach us by email — [email protected]

q79 Login — Sign in to play