q79's Privacy Protection Policy

1Introduction

This Privacy Policy ("Policy") explains how we collect, use, retain and protect the personal information of customers ("you" or "user") who use the q79 website (https://q79.fit) and its related services.

q79 Myanmar takes your personal data seriously and is committed to handling it with full accountability, transparency and security. By reading this policy and continuing to use our services, you confirm that you agree to the terms set out in this policy.

2Personal Information We Collect

When you register on, log in to, or use our website and services, we may collect the following types of information—

Information you provide directly

• Full name (in Burmese or English)
• Date of birth (to verify that you are 21 or older)
• Contact phone number
• Email address
• Financial transaction records (deposit / withdrawal history)
• KBZPay, Wave Money or AYA Pay phone number, or bank account number

Technical data collected automatically

• IP address
• Browser type and version
• Device model and operating system
• Website navigation history (session logs)
• Data from cookies and similar tracking technologies
• Date and time of access (Myanmar Standard Time — MMT)

Gaming data

• History of games played
• Records of wins and losses
• Bonus and promotion activity
• Limits set in relation to responsible gambling

3Purposes for using personal data

We use the data we collect only for the following purposes—

1. Account management — To handle registration, login and account verification
2. Financial transactions — To process deposits and withdrawals and to prevent financial fraud
3. Customer service — To respond to your enquiries through our 24/7 Myanmar-language customer service team
4. Legal compliance — To ensure compliance with applicable laws and regulations
5. Service improvement — To improve the user experience and optimise the website
6. Security — To protect accounts against unauthorised access, suspicious activity and financial fraud
7. Responsible gambling — To manage gambling control tools and gambling limits

We will not sell, rent or share your data with third-party advertisers or use it for any purpose not stated in this policy.

4Cookies and tracking technologies

We use cookies and similar technologies on our website for the following purposes—

Essential cookies

These cookies are required for the website to function correctly. They include session cookies that verify account login and security tokens. These cookies cannot be disabled — without them, you may experience disruptions when using our services.

Functional cookies

These cookies help remember your preferences, such as your language setting and the last page you visited. You can disable them in your browser settings, though some services may work less well as a result.

Analytics cookies

These cookies help us understand how our website is used and improve our services. If you do not agree to these cookies, you can disable them in your browser settings.

5Third parties and data sharing

We do not sell, rent or share your personal data with third parties for profit. However, we may share it on a limited and accountable basis in the following cases where it is necessary to deliver our services—

• Payment processors — Only the data required to process deposits and withdrawals via KBZPay, Wave Money, AYA Pay and bank transfer systems
• Technology service providers — Providers who handle our website hosting, server operations and security software (these providers are bound by the same data protection obligations as we are)
• Legal obligations — When acting in response to a court order, legal directive, or to prevent potential financial fraud

Outside of these cases, we do not share your data with any third party.

6Personal data retention period

We retain your personal data for as long as is necessary to provide our services and to meet legal requirements. The retention periods relating to data are—

• Account data — For the duration that the account is actively in use, and for a legally required period after closure
• Financial transaction records — For a set period after the transaction is completed, in order to meet financial legal requirements
• Technical logs — For the period required to carry out security checks
• Cookies — Depending on the type, Session Cookies are deleted immediately when the browser is closed, while Persistent Cookies expire after a set period of time

7Data Security Measures

q79 Myanmar uses industry-standard technical and administrative security measures to protect your personal data—

• SSL / TLS Encryption — All data transmitted between the website and server is encrypted
• Access Control — Personal data can only be accessed by authorised staff
• Server Security — Firewall, Intrusion Detection System and regular security audits are in place
• Financial Fraud Protection — Financial transactions are monitored at all times
• Staff Training — Staff are trained on personal data protection best practices

However, we openly acknowledge that no method of transmission over a network or method of storage can be guaranteed 100% secure. Should a data breach occur within our security platform, we will act immediately and notify you.

8Your Personal Data Rights

You have the following rights regarding your personal data—

Right to Access

You can check what personal data we hold about you and request a copy of it.

Right to Rectification

If your personal data is inaccurate or incomplete, you can request that it be corrected.

Right to Erasure

You can request deletion of personal data that is no longer needed to provide the service or meet legal requirements. However, there may be cases where we are required to retain certain data due to unavoidable legal obligations.

Right to Restriction

You can request that we restrict how we handle your data — for example, while we are verifying the accuracy of the data.

Right to Object

You can object to our handling of your data where we rely on our legitimate interests, except where a legal obligation or agreement applies.

To exercise any of these rights, send an email to [email protected] and we will respond within 30 days of receiving your request.

9Protection of Children's Personal Data

q79 services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that data from a person under 21 has reached us, we will delete it immediately. If you notice this, please inform us right away at [email protected].

10Policy Updates

We may update this Privacy Policy from time to time. Whenever changes are made, the revised policy will be published on the website and the "Last Updated" date will be updated. Continued use of our services after any changes are made will be considered acceptance of the revised policy.

If you have any questions about policy updates, you can contact us at [email protected].

11Contact Us

If you have any questions, requests or complaints regarding this Privacy Policy, you can reach our 24/7 customer support team—

• Live Chat — Contact us instantly in Myanmar language through the Live Chat tool on the website
• Email — [email protected]

For personal data requests (access, correction, deletion), requests submitted by email will be handled within 30 days, and the identity of the requester will be verified.